d2e9b59552f28e1e8492a8c0fe1c75ca ijenvrespubhea_a2020v17n23p9415.pdf 7000c4455bcd4bce600395db23b2930633a74d40 ijenvrespubhea_a2020v17n23p9415.pdf 9731e364f410b830b64e89192160b7f9b3b6dbb4b15a6353f5a779cb9b3938ce ijenvrespubhea_a2020v17n23p9415.pdf Title: Tracking Websites’ Digital Communication Strategies in Latin American Hospitals During the COVID-19 Pandemic Subject: Since the advent of the Internet, websites have become the nerve center of the digital ecosystems of media, companies and all kinds of institutions. Currently, the impact of the global coronavirus pandemic has placed healthcare issues at the center of social debate, including hospitals and their websites as digital sources of trustworthy information. COVID-19 has intensified the need for quality information and the legitimacy of sources fighting the infodemic situation. In this regard hospitals become essential social actors in the spread of healthcare information. Within this framework, a qualitative study is presented with descriptive components and based on content analysis. This study examines 58 websites from the best hospitals included in the “América Economía” ranking health sector from Latin America. The study applies an analysis methodology based on previous research focusing on specialized web studies, defining an analysis model on six variables and 65 thematic indicators. The research concludes that hospitals occupying first positions in the medical services directory are not necessarily those that have the best websites. Similarly, it is worth noting that a quarter of the studied sample do not devote a specific space to reporting coronavirus information. Brazil, Colombia and Chile are the countries with the highest number of hospitals among those with the best websites. In conclusion, digital media, specifically websites, could constitute legitime resources of healthcare information consumption, so their accuracy and proper development seem to be significant to become genuine sources that not only could provide better healthcare services but help avoid the spread of misinformation about the COVID-19 pandemic. Keywords: digital communication; Internet; hospital; web design; COVID-19; infodemic Author: Santiago Tejedor, Ana Pérez-Escoda, Augusto Ventín, Fernanda Tusa and Fátima Martínez Creator: LaTeX with hyperref package Producer: pdfTeX-1.40.18 CreationDate: Tue Dec 8 01:53:44 2020 CET ModDate: Tue Dec 8 02:11:08 2020 CET Custom Metadata: no Metadata Stream: no Tagged: no UserProperties: no Suspects: no Form: none JavaScript: no Pages: 19 Encrypted: no Page size: 595.276 x 841.89 pts (A4) Page rot: 0 File size: 4087117 bytes Optimized: no PDF version: 1.7 name type encoding emb sub uni object ID ------------------------------------ ----------------- ---------------- --- --- --- --------- IOJCNK+VnURWPalladioL-Bold Type 1 Custom yes yes no 10 0 GUSLJU+VnURWPalladioL Type 1 Custom yes yes no 15 0 BYJIJW+URWPalladioL-Ital Type 1 Custom yes yes no 19 0 RSODGN+URWPalladioL-Bold Type 1 Custom yes yes no 24 0 JEZLVN+URWPalladioL-Roma Type 1 Custom yes yes no 28 0 YIJSCU+Rpxr Type 1 Builtin yes 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ijenvrespubhea_a2020v17n23p9415.pdf ReportingModule: PDF-hul, Rel. 1.12.4 (2023-03-16) LastModified: 2023-03-31 11:39:59 CEST Size: 4087117 Format: PDF Version: 1.7 Status: Well-Formed and valid SignatureMatches: PDF-hul MIMEtype: application/pdf PDFMetadata: Objects: 559 FreeObjects: 1 IncrementalUpdates: 0 DocumentCatalog: PageLayout: SinglePage PageMode: UseNone Outlines: Item: Title: Introduction Destination: section.1 Item: Title: State of Art Destination: section.2 Item: Title: Materials and Methods Destination: section.3 Item: Title: Results Destination: section.4 Children: Item: Title: Usability Destination: subsection.4.1 Item: Title: Interactivity and Relationship with Users Destination: subsection.4.2 Item: Title: Information Offered and Typology Destination: subsection.4.3 Item: Title: Social Media and Updating of Contents Destination: subsection.4.4 Item: Title: Quality and Accesibility Destination: subsection.4.5 Item: Title: Summarizing Results Destination: subsection.4.6 Item: Title: Discussion Destination: section.5 Item: Title: Conclusions Destination: section.6 Item: Title: References Destination: section.6 Info: Title: Tracking Websites’ Digital Communication Strategies in Latin American Hospitals During the COVID-19 Pandemic Author: Santiago Tejedor, Ana Pérez-Escoda, Augusto Ventín, Fernanda Tusa and Fátima Martínez Subject: Since the advent of the Internet, websites have become the nerve center of the digital ecosystems of media, companies and all kinds of institutions. Currently, the impact of the global coronavirus pandemic has placed healthcare issues at the center of social debate, including hospitals and their websites as digital sources of trustworthy information. COVID-19 has intensified the need for quality information and the legitimacy of sources fighting the infodemic situation. In this regard hospitals become essential social actors in the spread of healthcare information. Within this framework, a qualitative study is presented with descriptive components and based on content analysis. This study examines 58 websites from the best hospitals included in the “América Economía” ranking health sector from Latin America. The study applies an analysis methodology based on previous research focusing on specialized web studies, defining an analysis model on six variables and 65 thematic indicators. The research concludes that hospitals occupying first positions in the medical services directory are not necessarily those that have the best websites. Similarly, it is worth noting that a quarter of the studied sample do not devote a specific space to reporting coronavirus information. Brazil, Colombia and Chile are the countries with the highest number of hospitals among those with the best websites. In conclusion, digital media, specifically websites, could constitute legitime resources of healthcare information consumption, so their accuracy and proper development seem to be significant to become genuine sources that not only could provide better healthcare services but help avoid the spread of misinformation about the COVID-19 pandemic. 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