4c62eda806af0f008c37d0c159e7d836 bigdatcog_a2024v8n10e131.pdf 38be28fce833dbcf094ca6c2505962892ffd5b1d bigdatcog_a2024v8n10e131.pdf 9a82deb73a4141e85dc606bfbdc08e70344d504e7de97e92fc8412411ec19718 bigdatcog_a2024v8n10e131.pdf Title: Hospital Web Quality Multicriteria Analysis Model (HWQ): Development and Application Test in Spanish Hospitals Subject: The Hospital Web Quality Multicriteria Analysis Model (HWQ) is constructed, designed, and validated in this research. For this purpose, we examined the web quality analysis models specialized in hospitals and health centers through a literature review and the most current taxonomies to analyze digital media. Based on the benchmarking and walkthrough methods, the analysis model was built and validated by a panel of experts (X = 3.54, CVI = 0.88, Score = 45.58). To test its applicability and reliability, the model was pilot-tested on the websites of the ten public and private hospitals with the best reputation in Spain in 2022, according to the Merco Sanitario ranking. The results showed very similar web structures divided by specific proposals or sections of some centers. In this regard, this study identifies a general communication proposal in hospitals that does not adapt to the guidelines of screen-mediated communication, as well as a lack of personalization and disruptive storytelling ideation. In addition, the work concludes that Spanish hospitals, for the moment, have not opted for formats and technological developments derived from the possibilities of gamified content, 360 immersion, Virtual Reality (V.R), or Augmented Reality (A.R). Keywords: health communication; hospital information; digital communication; digital platforms Author: Santiago Tejedor and Luis M. Romero-Rodríguez Creator: LaTeX with hyperref Producer: pdfTeX-1.40.25 CreationDate: Tue Oct 8 13:13:34 2024 CEST ModDate: Tue Oct 8 13:42:23 2024 CEST Custom Metadata: no Metadata Stream: no Tagged: no UserProperties: no Suspects: no Form: none JavaScript: no Pages: 21 Encrypted: no Page size: 595.276 x 841.89 pts (A4) Page rot: 0 File size: 3896063 bytes Optimized: no PDF version: 1.7 name type encoding emb sub uni object ID ------------------------------------ ----------------- ---------------- --- --- --- --------- WLENKM+VnURWPalladioL-Bold Type 1 Custom yes yes yes 10 0 LXVZDS+URWPalladioL-Bold Type 1 Custom yes yes yes 16 0 ULRIHE+URWPalladioL-Roma Type 1 Custom yes yes yes 22 0 RQOWKY+URWPalladioL-Ital Type 1 Custom yes yes yes 27 0 UGLOHL+PazoMath Type 1 Builtin yes yes yes 32 0 IYGTZP+CMSY10 Type 1 Builtin yes yes yes 37 0 NBEGLK+VnURWPalladioL Type 1 Custom yes yes yes 42 0 KNNZSN+TimesNewRomanPS-BoldItalicMT Type 1C WinAnsi yes yes no 58 0 MDNOHE+PalatinoLinotype,Bold TrueType WinAnsi yes yes no 92 0 MDNOIG+PalatinoLinotype TrueType WinAnsi yes yes no 95 0 MDNOII+PalatinoLinotype,Italic TrueType WinAnsi yes yes no 98 0 MDNOMJ+PalatinoLinotype TrueType MacRoman yes yes no 101 0 JHYTSG+CMR10 Type 1 Builtin yes yes yes 114 0 MDNOHE+PalatinoLinotype,Bold TrueType WinAnsi yes yes no 135 0 MDNOHF+PalatinoLinotype CID TrueType Identity-H yes yes yes 138 0 MDNOIG+PalatinoLinotype TrueType WinAnsi yes yes no 144 0 MDNOII+PalatinoLinotype,Italic TrueType WinAnsi yes yes no 147 0 MDNOMJ+PalatinoLinotype TrueType MacRoman yes yes no 150 0 MDNOHE+PalatinoLinotype,Bold TrueType WinAnsi yes yes no 160 0 MDNOHF+PalatinoLinotype CID TrueType Identity-H yes yes yes 163 0 MDNOIG+PalatinoLinotype TrueType WinAnsi yes yes no 169 0 MDNOII+PalatinoLinotype,Italic TrueType WinAnsi yes yes no 172 0 MDNOMJ+PalatinoLinotype TrueType MacRoman yes yes no 175 0 MDOGCA+PalatinoLinotype,Italic TrueType MacRoman yes yes no 186 0 MDNOHE+PalatinoLinotype,Bold TrueType WinAnsi yes yes no 189 0 MDNOHF+PalatinoLinotype CID TrueType Identity-H yes yes yes 192 0 MDNOIG+PalatinoLinotype TrueType WinAnsi yes yes no 198 0 MDNOII+PalatinoLinotype,Italic TrueType WinAnsi yes yes no 201 0 MDNOMJ+PalatinoLinotype TrueType MacRoman yes yes no 204 0 MDNOHE+PalatinoLinotype,Bold TrueType WinAnsi yes yes no 214 0 MDNOHF+PalatinoLinotype CID TrueType Identity-H yes yes yes 217 0 MDNOIG+PalatinoLinotype TrueType WinAnsi yes yes no 223 0 MDNOII+PalatinoLinotype,Italic TrueType WinAnsi yes yes no 226 0 MDNOMJ+PalatinoLinotype TrueType MacRoman yes yes no 229 0 MDNOHE+PalatinoLinotype,Bold TrueType WinAnsi yes yes no 237 0 MDNOHF+PalatinoLinotype CID TrueType Identity-H yes yes yes 240 0 MDNOIG+PalatinoLinotype TrueType WinAnsi yes yes no 246 0 MDNOII+PalatinoLinotype,Italic TrueType WinAnsi yes yes no 249 0 MDNOMJ+PalatinoLinotype TrueType MacRoman yes yes no 252 0 MDNOHE+PalatinoLinotype,Bold TrueType WinAnsi yes yes no 263 0 MDNOHF+PalatinoLinotype CID TrueType Identity-H yes yes yes 266 0 MDNOIG+PalatinoLinotype TrueType WinAnsi yes yes no 272 0 MDNOII+PalatinoLinotype,Italic TrueType WinAnsi yes yes no 275 0 MDNOMJ+PalatinoLinotype TrueType MacRoman yes yes no 278 0 MDNOHE+PalatinoLinotype,Bold TrueType WinAnsi yes yes no 288 0 MDNOHF+PalatinoLinotype CID TrueType Identity-H yes yes yes 291 0 MDNOIG+PalatinoLinotype TrueType WinAnsi yes yes no 297 0 MDNOII+PalatinoLinotype,Italic TrueType WinAnsi yes yes no 300 0 MDNOMJ+PalatinoLinotype TrueType MacRoman yes yes no 303 0 CRUZTT+VnURWPalladioL-Italic Type 1 Custom yes yes yes 314 0 Jhove (Rel. 1.28.0, 2023-05-18) Date: 2024-12-10 02:44:12 CET RepresentationInformation: bigdatcog_a2024v8n10e131.pdf ReportingModule: PDF-hul, Rel. 1.12.4 (2023-03-16) LastModified: 2024-12-09 17:18:35 CET Size: 3896063 Format: PDF Version: 1.7 Status: Well-Formed and valid SignatureMatches: PDF-hul MIMEtype: application/pdf PDFMetadata: Objects: 472 FreeObjects: 1 IncrementalUpdates: 0 DocumentCatalog: PageLayout: SinglePage PageMode: UseNone Outlines: Item: Title: Introduction Destination: section.1 Item: Title: Materials and Methods Destination: section.2 Children: Item: Title: Instrument Destination: subsection.2.1 Item: Title: Sample Destination: subsection.2.2 Item: Title: Results Destination: section.3 Children: Item: Title: Content Dimension Destination: subsection.3.1 Item: Title: Navigability Dimension Destination: subsection.3.2 Item: Title: Aesthetics Dimension Destination: subsection.3.3 Item: Title: Conclusions and Discussion Destination: section.4 Item: Title: References Destination: section.5 Info: Title: Hospital Web Quality Multicriteria Analysis Model (HWQ): Development and Application Test in Spanish Hospitals Author: Santiago Tejedor and Luis M. Romero-Rodríguez Subject: The Hospital Web Quality Multicriteria Analysis Model (HWQ) is constructed, designed, and validated in this research. For this purpose, we examined the web quality analysis models specialized in hospitals and health centers through a literature review and the most current taxonomies to analyze digital media. Based on the benchmarking and walkthrough methods, the analysis model was built and validated by a panel of experts (X = 3.54, CVI = 0.88, Score = 45.58). To test its applicability and reliability, the model was pilot-tested on the websites of the ten public and private hospitals with the best reputation in Spain in 2022, according to the Merco Sanitario ranking. The results showed very similar web structures divided by specific proposals or sections of some centers. In this regard, this study identifies a general communication proposal in hospitals that does not adapt to the guidelines of screen-mediated communication, as well as a lack of personalization and disruptive storytelling ideation. In addition, the work concludes that Spanish hospitals, for the moment, have not opted for formats and technological developments derived from the possibilities of gamified content, 360 immersion, Virtual Reality (V.R), or Augmented Reality (A.R). 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