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Title:           Enhancing satisfaction with public services: The effect of recalling personal experiences
Subject:         International Public Management Journal, 2024. doi: 10.1080/10967494.2024.2317835
Keywords:        
Author:          Ballart Xavier
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     Item: 
      Title: Enhancing satisfaction with public services: The effect of recalling personal experiences
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       Item: 
        Title: ABSTRACT
       Item: 
        Title: Introduction
       Item: 
        Title: Theoretical framework
        Children: 
         Item: 
          Title: The EDM: Expectations, performance, and satisfaction
         Item: 
          Title: Hypothesis development
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        Title: Data and methods
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        Title: Results
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        Title: Discussion
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        Title: Conclusions
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        Title: Notes
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        Title: Notes on contributors
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        Title: ORCID
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          Title: References
       Item: 
        Title: Appendix A. Descriptive statistics and questions used in the experiment
       Item: 
        Title: Appendix B. Additional results
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