bdfcf716de32374eeea5eb03d6ff87e7cfab9190251d1e67b83c962a857e7b94 ICTATechnicalReport_2009-2.pdf ca21ab1f5e954f37eccf43694f0359537dca3bcd17d5c36983caa98c9b7138c6 ICTATechnicalReport_2009-2Annex.pdf