70ada89f41582070fca651651b42d7a2 PFCCubilesRayaAnnex1-5_baixaabril2010.pdf ac1aa6f13a3033b89c1ee68742a1d81b0d9adbcf PFCCubilesRayaAnnex1-5_baixaabril2010.pdf 60ebebc40765099b681725ae44b78354d3c56fef9a001bf6da6cc002e32ee160 PFCCubilesRayaAnnex1-5_baixaabril2010.pdf Title: Microsoft Word - Anlisis Funcional Contact Center.doc Author: sperez Creator: PScript5.dll Version 5.2 Producer: Acrobat Distiller 7.0.5 (Windows) CreationDate: Fri May 9 12:13:37 2008 ModDate: Tue Jun 3 10:03:40 2008 Tagged: no Pages: 188 Encrypted: no Page size: 595.22 x 842 pts (A4) File size: 3481714 bytes Optimized: yes PDF version: 1.6 name type emb sub uni object ID ------------------------------------ ----------------- --- --- --- --------- ArialMT TrueType no no no 736 0 Arial-BoldItalicMT TrueType no no no 741 0 Arial-ItalicMT TrueType no no no 743 0 Arial-BoldMT TrueType no no no 745 0 TimesNewRomanPSMT TrueType no no no 632 0 TimesNewRomanPS-BoldMT TrueType no no no 633 0 NCCJFC+Wingdings-Regular CID TrueType yes yes no 638 0 CourierNewPSMT TrueType no no no 639 0 Tahoma TrueType no no no 642 0 TimesNewRomanPS-ItalicMT TrueType no no no 643 0 ArialMT TrueType no no no 646 0 Arial-BoldItalicMT TrueType no no no 647 0 Arial-ItalicMT TrueType no no no 648 0 Arial-BoldMT TrueType no no no 649 0 TimesNewRomanPSMT TrueType no no no 650 0 TimesNewRomanPS-BoldMT TrueType no no no 651 0 NDJHMJ+Wingdings-Regular CID TrueType yes yes no 652 0 CourierNewPSMT TrueType no no no 653 0 Tahoma TrueType no no no 654 0 ArialMT TrueType no no no 655 0 Arial-BoldItalicMT TrueType no no no 658 0 Arial-ItalicMT TrueType no no no 656 0 Arial-BoldMT TrueType no no no 657 0 TimesNewRomanPSMT TrueType no no no 659 0 TimesNewRomanPS-BoldMT TrueType no no no 660 0 NEKNMP+Wingdings-Regular CID TrueType yes yes no 661 0 CourierNewPSMT TrueType no no no 662 0 ArialMT TrueType no no no 663 0 Arial-BoldItalicMT TrueType no no no 664 0 Arial-ItalicMT TrueType no no no 665 0 Arial-BoldMT TrueType no no no 666 0 TimesNewRomanPSMT TrueType no no no 667 0 TimesNewRomanPS-BoldMT TrueType no no no 668 0 ArialMT TrueType no no no 669 0 Arial-ItalicMT TrueType no no no 670 0 Arial-BoldItalicMT TrueType no no no 671 0 Arial-BoldMT TrueType no no no 672 0 TimesNewRomanPSMT TrueType no no no 673 0 NHPINO+BookAntiqua-Bold TrueType yes yes no 685 0 NHPIOP+BookAntiqua TrueType yes yes no 682 0 TimesNewRomanPS-BoldMT TrueType no no no 690 0 Jhove (Rel. 1.1 (pre-release g), 2007-08-30) Date: 2010-04-22 23:16:20 CEST RepresentationInformation: PFCCubilesRayaAnnex1-5_baixaabril2010.pdf ReportingModule: PDF-hul, Rel. 1.5 (2007-05-30) LastModified: 2009-07-22 14:58:21 CEST Size: 3481714 Format: PDF Version: 1.6 Status: Well-Formed and valid SignatureMatches: PDF-hul MIMEtype: application/pdf Profile: Linearized PDF PDFMetadata: Objects: 749 FreeObjects: 1 IncrementalUpdates: 1 DocumentCatalog: PageLayout: SinglePage PageMode: UseNone Info: Title: Microsoft Word - Análisis Funcional Contact Center.doc Author: sperez Creator: PScript5.dll Version 5.2 Producer: Acrobat Distiller 7.0.5 (Windows) CreationDate: Fri May 09 12:13:37 CEST 2008 ModDate: Tue Jun 03 10:03:40 CEST 2008 ID: 0x7b904589f0fc2423ff1085d852617baf, 0xf49387f25d72494a9d2dcb955b4ed80e Filters: FilterPipeline: FlateDecode FilterPipeline: DCTDecode Images: Image: NisoImageMetadata: ImageWidth: 643 ImageHeight: 810 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: ImageWidth: 454 ImageHeight: 298 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 766 ImageHeight: 295 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: ImageWidth: 536 ImageHeight: 787 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 567 ImageHeight: 714 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 509 ImageHeight: 304 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 474 ImageHeight: 222 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 989 ImageHeight: 584 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: ImageWidth: 1020 ImageHeight: 761 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 643 ImageHeight: 598 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: ImageWidth: 309 ImageHeight: 330 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: ImageWidth: 583 ImageHeight: 421 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: ImageWidth: 581 ImageHeight: 419 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: ImageWidth: 708 ImageHeight: 457 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 629 ImageHeight: 370 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: ImageWidth: 391 ImageHeight: 260 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 756 ImageHeight: 483 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 758 ImageHeight: 483 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 603 ImageHeight: 256 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 757 ImageHeight: 507 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 757 ImageHeight: 556 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 759 ImageHeight: 564 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: ImageWidth: 757 ImageHeight: 361 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 966 ImageHeight: 602 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 759 ImageHeight: 531 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: ImageWidth: 970 ImageHeight: 604 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: ImageWidth: 538 ImageHeight: 399 BitsPerSample: 4 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 536 ImageHeight: 397 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 956 ImageHeight: 441 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 933 ImageHeight: 313 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 946 ImageHeight: 436 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: ImageWidth: 1178 ImageHeight: 544 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: ImageWidth: 1178 ImageHeight: 449 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: ImageWidth: 1178 ImageHeight: 449 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: ImageWidth: 1178 ImageHeight: 671 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: ImageWidth: 1178 ImageHeight: 585 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: ImageWidth: 1178 ImageHeight: 451 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: ImageWidth: 1178 ImageHeight: 452 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: ImageWidth: 1152 ImageHeight: 481 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: ImageWidth: 1152 ImageHeight: 482 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: ImageWidth: 931 ImageHeight: 347 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: ImageWidth: 927 ImageHeight: 494 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: ImageWidth: 721 ImageHeight: 469 BitsPerSample: 8 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 663 ImageHeight: 317 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 761 ImageHeight: 561 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 756 ImageHeight: 555 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 993 ImageHeight: 568 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 1016 ImageHeight: 675 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 764 ImageHeight: 566 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: ImageWidth: 237 ImageHeight: 149 BitsPerSample: 4 BitsPerSampleUnit: integer Filter: FlateDecode Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 758 ImageHeight: 507 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: ImageWidth: 40 ImageHeight: 40 BitsPerSample: 1 BitsPerSampleUnit: integer Filter: FlateDecode ImageMask: true Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 563 ImageHeight: 380 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 853 ImageHeight: 608 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 961 ImageHeight: 484 BitsPerSample: 8 BitsPerSampleUnit: integer Image: NisoImageMetadata: CompressionScheme: JPEG ImageWidth: 823 ImageHeight: 555 BitsPerSample: 8 BitsPerSampleUnit: integer Fonts: Type0: Font: BaseFont: NDJHMJ+Wingdings-Regular Encoding: Identity-H Font: BaseFont: NEKNMP+Wingdings-Regular Encoding: Identity-H Font: BaseFont: NCCJFC+Wingdings-Regular Encoding: Identity-H TrueType: Font: BaseFont: Arial-BoldItalicMT FirstChar: 32 LastChar: 243 FontDescriptor: FontName: Arial-BoldItalicMT Flags: Nonsymbolic, Italic FontBBox: -560, -376, 1157, 1000 Encoding: WinAnsiEncoding Font: BaseFont: TimesNewRomanPSMT FirstChar: 32 LastChar: 32 FontDescriptor: FontName: TimesNewRomanPSMT Flags: Serif, Nonsymbolic FontBBox: -568, -307, 2000, 1007 Encoding: WinAnsiEncoding Font: BaseFont: Arial-BoldItalicMT FirstChar: 32 LastChar: 250 FontDescriptor: FontName: Arial-BoldItalicMT Flags: Nonsymbolic, Italic FontBBox: -560, -376, 1157, 1000 Encoding: WinAnsiEncoding Font: BaseFont: TimesNewRomanPSMT FirstChar: 32 LastChar: 114 FontDescriptor: FontName: TimesNewRomanPSMT Flags: Serif, Nonsymbolic FontBBox: -568, -307, 2000, 1007 Encoding: WinAnsiEncoding Font: BaseFont: TimesNewRomanPS-ItalicMT FirstChar: 32 LastChar: 52 FontDescriptor: FontName: TimesNewRomanPS-ItalicMT Flags: Serif, Nonsymbolic, Italic FontBBox: -498, -307, 1120, 1023 Encoding: WinAnsiEncoding Font: BaseFont: ArialMT FirstChar: 32 LastChar: 250 FontDescriptor: FontName: ArialMT Flags: Nonsymbolic FontBBox: -665, -325, 2000, 1006 Encoding: WinAnsiEncoding Font: BaseFont: CourierNewPSMT FirstChar: 111 LastChar: 111 FontDescriptor: FontName: CourierNewPSMT Flags: Serif, Nonsymbolic FontBBox: -21, -680, 638, 1021 Encoding: WinAnsiEncoding Font: BaseFont: ArialMT FirstChar: 32 LastChar: 250 FontDescriptor: FontName: ArialMT Flags: Nonsymbolic FontBBox: -665, -325, 2000, 1006 Encoding: WinAnsiEncoding Font: BaseFont: Arial-BoldMT FirstChar: 32 LastChar: 243 FontDescriptor: FontName: Arial-BoldMT Flags: Nonsymbolic FontBBox: -628, -376, 2000, 1010 Encoding: WinAnsiEncoding Font: BaseFont: Arial-ItalicMT FirstChar: 32 LastChar: 250 FontDescriptor: FontName: Arial-ItalicMT Flags: Nonsymbolic, Italic FontBBox: -517, -325, 1082, 998 Encoding: WinAnsiEncoding Font: BaseFont: Arial-BoldMT FirstChar: 32 LastChar: 243 FontDescriptor: FontName: Arial-BoldMT Flags: Nonsymbolic FontBBox: -628, -376, 2000, 1010 Encoding: WinAnsiEncoding Font: BaseFont: TimesNewRomanPS-BoldMT FirstChar: 32 LastChar: 120 FontDescriptor: FontName: TimesNewRomanPS-BoldMT Flags: Serif, Nonsymbolic FontBBox: -558, -307, 2000, 1026 Encoding: WinAnsiEncoding Font: BaseFont: Arial-BoldMT FirstChar: 32 LastChar: 243 FontDescriptor: FontName: Arial-BoldMT Flags: Nonsymbolic FontBBox: -628, -376, 2000, 1010 Encoding: WinAnsiEncoding Font: BaseFont: CourierNewPSMT FirstChar: 111 LastChar: 111 FontDescriptor: FontName: CourierNewPSMT Flags: Serif, Nonsymbolic FontBBox: -21, -680, 638, 1021 Encoding: WinAnsiEncoding Font: BaseFont: Tahoma FirstChar: 32 LastChar: 243 FontDescriptor: FontName: Tahoma Flags: Nonsymbolic FontBBox: -600, -207, 1338, 1034 Encoding: WinAnsiEncoding Font: BaseFont: NHPIOP+BookAntiqua FontSubset: true FirstChar: 32 LastChar: 243 FontDescriptor: FontName: NHPIOP+BookAntiqua Flags: Serif, Nonsymbolic FontBBox: -136, -282, 1060, 960 FontFile2: true Encoding: WinAnsiEncoding Font: BaseFont: Arial-ItalicMT FirstChar: 32 LastChar: 243 FontDescriptor: FontName: Arial-ItalicMT Flags: Nonsymbolic, Italic FontBBox: -517, -325, 1082, 998 Encoding: WinAnsiEncoding Font: BaseFont: TimesNewRomanPS-BoldMT FirstChar: 32 LastChar: 120 FontDescriptor: FontName: TimesNewRomanPS-BoldMT Flags: Serif, Nonsymbolic FontBBox: -558, -307, 2000, 1026 Encoding: WinAnsiEncoding Font: BaseFont: ArialMT FirstChar: 32 LastChar: 250 FontDescriptor: FontName: ArialMT Flags: Nonsymbolic FontBBox: -665, -325, 2000, 1006 Encoding: WinAnsiEncoding Font: BaseFont: TimesNewRomanPS-BoldMT FirstChar: 32 LastChar: 120 FontDescriptor: FontName: TimesNewRomanPS-BoldMT Flags: Serif, Nonsymbolic FontBBox: -558, -307, 2000, 1026 Encoding: WinAnsiEncoding Font: BaseFont: Arial-ItalicMT FirstChar: 32 LastChar: 241 FontDescriptor: FontName: Arial-ItalicMT Flags: Nonsymbolic, Italic FontBBox: -517, -325, 1082, 998 Encoding: WinAnsiEncoding Font: BaseFont: CourierNewPSMT FirstChar: 111 LastChar: 111 FontDescriptor: FontName: CourierNewPSMT Flags: Serif, Nonsymbolic FontBBox: -21, -680, 638, 1021 Encoding: WinAnsiEncoding Font: BaseFont: TimesNewRomanPSMT FirstChar: 32 LastChar: 32 FontDescriptor: FontName: TimesNewRomanPSMT Flags: Serif, Nonsymbolic FontBBox: -568, -307, 2000, 1007 Encoding: WinAnsiEncoding Font: BaseFont: TimesNewRomanPSMT FirstChar: 32 LastChar: 32 FontDescriptor: FontName: TimesNewRomanPSMT Flags: Serif, Nonsymbolic FontBBox: -568, -307, 2000, 1007 Encoding: WinAnsiEncoding Font: BaseFont: Arial-ItalicMT FirstChar: 32 LastChar: 243 FontDescriptor: FontName: Arial-ItalicMT Flags: Nonsymbolic, Italic FontBBox: -517, -325, 1082, 998 Encoding: WinAnsiEncoding Font: BaseFont: TimesNewRomanPS-BoldMT FirstChar: 32 LastChar: 243 FontDescriptor: FontName: TimesNewRomanPS-BoldMT Flags: Serif, Nonsymbolic FontBBox: -558, -307, 2000, 1026 Encoding: WinAnsiEncoding Font: BaseFont: Arial-ItalicMT FirstChar: 32 LastChar: 243 FontDescriptor: FontName: Arial-ItalicMT Flags: Nonsymbolic, Italic FontBBox: -517, -325, 1082, 998 Encoding: WinAnsiEncoding Font: BaseFont: NHPINO+BookAntiqua-Bold FontSubset: true FirstChar: 32 LastChar: 243 FontDescriptor: FontName: NHPINO+BookAntiqua-Bold Flags: Serif, Nonsymbolic FontBBox: -134, -337, 1193, 1021 FontFile2: true Encoding: WinAnsiEncoding Font: BaseFont: Arial-BoldItalicMT FirstChar: 32 LastChar: 243 FontDescriptor: FontName: Arial-BoldItalicMT Flags: Nonsymbolic, Italic FontBBox: -560, -376, 1157, 1000 Encoding: WinAnsiEncoding Font: BaseFont: TimesNewRomanPS-BoldMT FirstChar: 32 LastChar: 117 FontDescriptor: FontName: TimesNewRomanPS-BoldMT Flags: Serif, Nonsymbolic FontBBox: -558, -307, 2000, 1026 Encoding: WinAnsiEncoding Font: BaseFont: Arial-BoldMT FirstChar: 32 LastChar: 250 FontDescriptor: FontName: Arial-BoldMT Flags: Nonsymbolic FontBBox: -628, -376, 2000, 1010 Encoding: WinAnsiEncoding Font: BaseFont: Arial-BoldItalicMT FirstChar: 32 LastChar: 250 FontDescriptor: FontName: Arial-BoldItalicMT Flags: Nonsymbolic, Italic FontBBox: -560, -376, 1157, 1000 Encoding: WinAnsiEncoding Font: BaseFont: ArialMT FirstChar: 32 LastChar: 252 FontDescriptor: FontName: ArialMT Flags: Nonsymbolic FontBBox: -665, -325, 2000, 1006 Encoding: WinAnsiEncoding Font: BaseFont: Tahoma FirstChar: 32 LastChar: 243 FontDescriptor: FontName: Tahoma Flags: Nonsymbolic FontBBox: -600, -207, 1338, 1034 Encoding: WinAnsiEncoding Font: BaseFont: TimesNewRomanPSMT FirstChar: 32 LastChar: 32 FontDescriptor: FontName: TimesNewRomanPSMT Flags: Serif, Nonsymbolic FontBBox: -568, -307, 2000, 1007 Encoding: WinAnsiEncoding Font: BaseFont: Arial-BoldItalicMT FirstChar: 32 LastChar: 243 FontDescriptor: FontName: Arial-BoldItalicMT Flags: Nonsymbolic, Italic FontBBox: -560, -376, 1157, 1000 Encoding: WinAnsiEncoding Font: BaseFont: ArialMT FirstChar: 32 LastChar: 250 FontDescriptor: FontName: ArialMT Flags: Nonsymbolic FontBBox: -665, -325, 2000, 1006 Encoding: WinAnsiEncoding Font: BaseFont: Arial-BoldMT FirstChar: 32 LastChar: 243 FontDescriptor: FontName: Arial-BoldMT Flags: Nonsymbolic FontBBox: -628, -376, 2000, 1010 Encoding: WinAnsiEncoding CIDFontType2: Font: BaseFont: NCCJFC+Wingdings-Regular CIDSystemInfo: Registry: Adobe Registry: Identity Supplement: 0 FontDescriptor: FontName: NCCJFC+Wingdings-Regular Flags: Symbolic FontBBox: 0, -211, 1359, 899 FontFile2: true XMP: Acrobat Distiller 7.0.5 (Windows) PScript5.dll Version 5.2 2008-06-03T10:03:40+02:00 2008-05-09T12:13:37+02:00 2008-06-03T10:03:40+02:00 application/pdf Microsoft Word - An��lisis Funcional Contact Center.doc sperez uuid:3d087d98-461c-46d9-bc83-b7d7fbc166a6 uuid:1637aff8-5cf8-44df-9499-51e457828951 Pages: Page: Label: 1 Page: Label: 2 Page: Label: 3 Page: Label: 4 Page: Label: 5 Page: Label: 6 Page: Label: 7 Page: Label: 8 Page: Label: 9 Page: Label: 10 Page: Label: 11 Page: Label: 12 Page: Label: 13 Page: Label: 14 Page: Label: 15 Page: Label: 16 Page: Label: 17 Page: Label: 18 Page: Label: 19 Page: Label: 20 Page: Label: 21 Page: Label: 22 Page: Label: 23 Page: Label: 24 Page: Label: 25 Page: Label: 26 Page: Label: 27 Page: Label: 28 Page: Label: 29 Page: Label: 30 Page: Label: 31 Page: Label: 32 Page: Label: 33 Page: Label: 34 Page: Label: 35 Rotate: 90 Page: Label: 36 Rotate: 90 Page: Label: 37 Rotate: 90 Page: Label: 38 Page: Label: 39 Page: Label: 40 Page: Label: 41 Page: Label: 42 Page: Label: 43 Page: Label: 44 Page: Label: 45 Page: Label: 46 Page: Label: 47 Page: Label: 48 Page: Label: 49 Page: Label: 50 Page: Label: 51 Page: Label: 52 Page: Label: 53 Page: Label: 54 Page: Label: 55 Page: Label: 56 Page: Label: 57 Page: Label: 58 Page: Label: 59 Page: Label: 60 Page: Label: 61 Page: Label: 62 Page: Label: 63 Page: Label: 64 Page: Label: 65 Page: Label: 66 Page: Label: 67 Page: Label: 68 Page: Label: 69 Page: Label: 70 Page: Label: 71 Page: Label: 72 Page: Label: 73 Page: Label: 74 Page: Label: 75 Page: Label: 76 Page: Label: 77 Page: Label: 78 Page: Label: 79 Page: Label: 80 Page: Label: 81 Page: Label: 82 Page: Label: 83 Page: Label: 84 Page: Label: 85 Page: Label: 86 Page: Label: 87 Page: Label: 88 Page: Label: 89 Page: Label: 90 Page: Label: 91 Page: Label: 92 Page: Label: 93 Page: Label: 94 Page: Label: 95 Page: Label: 96 Page: Label: 97 Page: Label: 98 Page: Label: 99 Page: Label: 100 Page: Label: 101 Page: Label: 102 Page: Label: 103 Page: Label: 104 Page: Label: 105 Page: Label: 106 Page: Label: 107 Page: Label: 108 Page: Label: 109 Page: Label: 110 Page: Label: 111 Page: Label: 112 Page: Label: 113 Page: Label: 114 Page: Label: 115 Page: Label: 116 Page: Label: 117 Page: Label: 118 Page: Label: 119 Page: Label: 120 Page: Label: 121 Page: Label: 122 Page: Label: 123 Page: Label: 124 Page: Label: 125 Page: Label: 126 Page: Label: 127 Page: Label: 128 Page: Label: 129 Page: Label: 130 Page: Label: 131 Page: Label: 132 Page: Label: 133 Page: Label: 134 Page: Label: 135 Page: Label: 136 Page: Label: 137 Page: Label: 138 Page: Label: 139 Page: Label: 140 Page: Label: 141 Page: Label: 142 Page: Label: 143 Page: Label: 144 Page: Label: 145 Page: Label: 146 Page: Label: 147 Page: Label: 148 Page: Label: 149 Page: Label: 150 Page: Label: 151 Page: Label: 152 Page: Label: 153 Page: Label: 154 Page: Label: 155 Page: Label: 156 Page: Label: 157 Page: Label: 158 Page: Label: 159 Page: Label: 160 Page: Label: 161 Page: Label: 162 Page: Label: 163 Page: Label: 164 Page: Label: 165 Page: Label: 166 Page: Label: 167 Page: Label: 168 Page: Label: 169 Page: Label: 170 Page: Label: 171 Page: Label: 172 Page: Label: 173 Page: Label: 174 Page: Label: 175 Page: Label: 176 Page: Label: 177 Page: Label: 178 Page: Label: 179 Page: Label: 180 Page: Label: 181 Page: Label: 182 Page: Label: 183 Page: Label: 184 Page: Label: 185 Page: Label: 186 Page: Label: 187 Page: Label: 188 Checksum: ad4caa69 Type: CRC32 Checksum: 70ada89f41582070fca651651b42d7a2 Type: MD5 Checksum: ac1aa6f13a3033b89c1ee68742a1d81b0d9adbcf Type: SHA-1