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Emotions in ODR
Poblet, Marta (Universitat Autònoma de Barcelona. Institut de Dret i Tecnologia)
Casanovas, Pompeu (Universitat Autònoma de Barcelona. Institut de Dret i Tecnologia)

Data: 2007
Resum: For years, emotions have been widely considered in the areas of negotiation and conflict resolution. Standard methods of negotiation have dealt with the individuals' arousal and expression of a vast array of emotional states. If we consider ODR as a communicative process involving a group of individuals engaged in an interactive decision-making task, we will need to admit that emotions are an essential component in any online disputing process. This paper proposes a review of recent literature on emotions and ODR to discuss controversial issues such as the capacity of ODR techniques to deal with emotions and the advantages and disadvantages of computer-mediated communication versus face-to-face communication in terms of expressions of emotions.
Drets: Tots els drets reservats.
Llengua: Anglès
Document: Article ; recerca ; Versió acceptada per publicar
Publicat a: International review of law computers & technology, Vol. 21 Núm. 2 (July 2007) , p. 145-156, ISSN 1360-0869

Adreça alternativa:
DOI: 10.1080/13600860701492146

12 p, 158.4 KB

El registre apareix a les col·leccions:
Documents de recerca > Documents dels grups de recerca de la UAB > Centres i grups de recerca (producció científica) > Ciències socials i jurídiques > Institut de Dret i Tecnologia (IDT)
Articles > Articles de recerca
Articles > Articles publicats

 Registre creat el 2015-11-11, darrera modificació el 2022-09-04

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