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Articles, 4 registres trobats

Articles	4 registres trobats

7 p, 3.4 MB

Tratamiento metodológico de la observación indirecta en la gestión de organizaciones deportivas / Morales Sánchez, Verónica (Universidad de Málaga) ; Pérez López, Rocío (Universidad de Málaga) ; Anguera Argilaga, María Teresa (Universitat de Barcelona)
Contemplar al usuario/a como elemento clave de la gestión, es una de las tendencias que actualmente ha recibido mucha atención científica. Sin embargo, la evaluación de la calidad de los programas deportivos orientados a la población infantil, es escasa, queda evidenciado en los pocos estudios realizados. [...]
Researchers are paying increasing attention to users as a key component in service management. However, very few studies have sought to examine the quality of sports services for children. This is perhaps surprising when one considers that physical activity is engaged in more by children than by any other social group, not to mention the importance of developing and consolidating children's interest in sport so as to help promote healthy lifestyles. [...]
Contemplar o usuário/a como elemento-chave da gestão, é uma das tendências que actualmente tem recibido muita atenção científica. Contudo, a avaliação da qualidade dos programas desportivos orientados para a população infantil é escassa, o que se tem verificado pelos poucos estudos realizados. [...]
2014
Revista de psicología del deporte, Vol. 23, Núm. 1 (2014) , p. 201-207

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8 p, 290.1 KB

Evaluación de la calidad percibida de los servicios deportivos en el ámbito universitario / Fernández, Diego Alonso (Universidade de Vigo) ; Rial Boubeta, Javier (Universidade de Vigo) ; Rial Boubeta, Antonio (Universidade de Santiago de Compostela)
The physical and psychological benefits provided by regular moderate physical activity have been evidenced in numerous studies. Spanish universities have echoed this, recently creating the Spanish Network of Healthy Universities, resulting in a decided addition to its range of services of physical activity programs aimed at promoting sport among members of the university community, thus contributing to the establishment of a healthy lifestyle. [...]
2013
Revista de psicología del deporte, Vol. 22, Núm. 1 (2013) , p. 143-150

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9 p, 210.5 KB

Calidad percibida por el espectador de fútbol / Rosa Díaz, Isabel María (Universidad de Sevilla) ; Castellanos Verdugo, Mario (Universidad de Sevilla) ; Palacios Florencio, Beatriz (Universidad Pablo de Olavide)
Organizations strain to understand their clients' needs in order to satisfy them adequately and achieve competitiveness. As a result, a change is underway in the area of sports management that consists in creating specific measures for the quality of client satisfaction and services. [...]
2012
Revista de psicología del deporte, Vol. 21, Núm. 1 (2012) , p. 25-33

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18 p, 605.1 KB

La medición de la satisfacción del consumidor de servicios deportivos a través de la lógica borrosa / Martínez García, José Antonio (Universidad Politécnica de Cartagena. Departamento de Economía de la Empresa) ; Martínez Caro, Laura (Universidad Politécnica de Cartagena. Departamento de Economía de la Empresa)
This study focuses on measuring customer satisfaction within the context of sports services by using a novel approach in sport psychology: modelling uncertainty through the application of fuzzy logic. [...]
2010
Revista de psicología del deporte, Vol. 19, Núm. 1 (2010) , p. 41-58

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