Hospitality Management Degree - Search Results - UAB Digital Repository of Documents

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Course materials, 3 records found

Course materials	3 records found

7 p, 380.1 KB

Màrqueting [103735] / Oller Nogués, Jordi ; Universitat Autònoma de Barcelona. Escola Universitària de Turisme i Direcció Hotelera
At the end of the course the student must be able to: 1. Differentiate the concepts of production and servuction and its implications for tourism enterprises and destinations. 2. Know the main elements of strategic planning 3. [...]
2016-17 (Hospitality Management Degree)

7 p, 429.2 KB

Temes de Turisme [103757] / Ruiz Aguado, Carme ; Universitat Autònoma de Barcelona. Escola Universitària de Turisme i Direcció Hotelera
At the end of the course the student should be able to: 1. Analyze the new technologies applied to tourism and know what would be the most appropriate to implement in each case. 2. Teamwork. 3. Develop an ability to learn independently. [...]
2016-17 (Hospitality Management Degree)

7 p, 444.6 KB

Organització Hotelera i Atenció al Client [103754] / Oller Nogúes, Jordi ; Universitat Autònoma de Barcelona. Escola Universitària de Turisme i Direcció Hotelera
After taking the course students will be able to know: How to apply a methodology to handle service recovery How to plan and improve any interactions between customers, employees and physical support. [...]
2016-17 (Hospitality Management Degree)

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