Resultados globales: 3 registros encontrados en 0.03 segundos.
Materiales académicos, Encontrados 3 registros
Materiales académicos Encontrados 3 registros  
1.
7 p, 380.1 KB Marketing [103735] / Oller Nogués, Jordi ; Escola Universitària de Turisme i de Direcció Hotelera
At the end of the course the student must be able to: 1. Differentiate the concepts of production and servuction and its implications for tourism enterprises and destinations. 2. Know the main elements of strategic planning 3. [...]
2016-17 (Hospitality Management Degree)  
2.
7 p, 429.2 KB Tourism Issues [103757] / Ruiz Aguado, Carme ; Escola Universitària de Turisme i de Direcció Hotelera
At the end of the course the student should be able to: 1. Analyze the new technologies applied to tourism and know what would be the most appropriate to implement in each case. 2. Teamwork. 3. Develop an ability to learn independently. [...]
2016-17 (Hospitality Management Degree)  
3.
7 p, 444.6 KB Hotels organization and customer attention [103754] / Oller Nogúes, Jordi ; Escola Universitària de Turisme i de Direcció Hotelera
After taking the course students will be able to know: How to apply a methodology to handle service recovery How to plan and improve any interactions between customers, employees and physical support. [...]
2016-17 (Hospitality Management Degree)  

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