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26 p, 1.2 MB Online dispute resolution : an artificial intelligence perspective / Carneiro, Davide Rua (Universidade do Minho) ; Novais, Paulo (Universidade do Minho) ; Andrade, Francisco Carneiro Pacheco (Universidade do Minho) ; Zeleznikow, John (Victoria University) ; Neves, José (Universidade do Minho)
Litigation in court is still the main dispute resolution mode. However, given the amount and characteristics of the new disputes, mostly arising out of electronic contracting, courts are becoming slower and outdated. [...]
2014 - 10.1007/s10462-011-9305-z
Artificial Intelligence Review, Vol. 41 Núm. 2 (2014) , p. 211-240  

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