Book chapters

Book chapters 1 records found  Search took 0.02 seconds. 
9 p, 117.8 KB Online dispute resolution for the next web decade : the ontomedia approach / Poblet, Marta (Universitat Autònoma de Barcelona. Institut de Dret i Tecnologia) ; Casanovas, Pompeu (Universitat Autònoma de Barcelona. Institut de Dret i Tecnologia) ; López-Cobo, José-Manuel
More than ever, the Web is a space of social interaction. Recent trends reveal that Internet users spend more time interacting within online communities than in checking and replying to e-mail. Online communities and institutions create new spaces for interaction, but also open new avenues for the emergence of gr ievances, claims, and di sputes. [...]
Proceedings of I-KNOW'10: 10th international conference on knowledge management and knowledge technologies, 2010, p. 207-217  

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