Resultados globales: 5 registros encontrados en 0.02 segundos.
Artículos, Encontrados 5 registros
Artículos Encontrados 5 registros  
1.
11 p, 93.9 KB Benchmarking the Corona crisis management in two European academic libraries / Saarti, Jarmo (University of Eastern Finland Library) ; Balagué, Núria (Universitat Autònoma de Barcelona. Servei de Biblioteques)
Since March 2020, the Corona virus has transformed the way that academic libraries have carried out their functions. The European situation deteriorated especially throughout the Mediterranean region. [...]
2021
Qualitative and Quantitative Methods in Libraries, Vol. 10 Núm. 3 (2021) , p. 257-267  
2.
10 p, 105.8 KB Evaluating benchmarking as a methodology for the enhancement of quality in academic libraries / Balagué, Núria (Universitat Autònoma de Barcelona. Servei de Biblioteques) ; Saarti, Jarmo (University of Eastern Finland Library)
Benchmarking can be defined as a methodology where business processes, performance metrics and best practices are compared. Usually, the comparison is done between two organizations, but one can also choose different settings for comparison, e. [...]
2020
Qualitative and Quantitative Methods in Libraries, Vol. 9 Núm. 2 (2020) , p. 237-246  
3.
14 p, 110.2 KB Comparing the risk management approaches and practices in two European academic libraries / Balagué, Núria (Universitat Autònoma de Barcelona. Servei de Biblioteques) ; Saarti, Jarmo (University of Eastern Finland Library)
The globalization and digitalization of the service provision in libraries has meant that risk management has become a crucial part of the work and management of the library. At the same time, the libraries are increasingly accessing outsourced services in the digital world with technology that develops so fast to be provided to users that seem to demand more than maybe ever before in human history. [...]
2020
Qualitative and Quantitative Methods in Libraries, Vol. 9 Núm. 2 (2020) , p. 257-270  
4.
11 p, 415.7 KB Benchmarking the Knowledge Management Practices in Selected European Higher Education Libraries / Balagué, Núria (Universitat Autònoma de Barcelona. Servei de Biblioteques) ; Düren, Petra (Hamburg University of Applied Sciences. Department Information) ; Saarti, Jarmo (University of Eastern Finland Library)
Knowledge Management (KM) in libraries refers to the systematic management and control of knowledge as an important resource when producing high quality library and information services. If one wishes to make the optimal use and dissemination of organizational and other work-life related knowledge, then one needs to acquire appropriate knowledge management tools and to adopt a systematic procedure for KM throughout the organization. [...]
2015
Qualitative and Quantitative Methods in Libraries, Vol. 4 Núm. 2 (2015) , p. 399-412  
5.
9 p, 88.9 KB Espanjasta mallia kirjastojen laadunhallintaan ja Auditointiin / Balagué, Núria ; Saarti, Jarmo, trad.
Panoràmica de la gestió de la qualitat a les biblioteques i la importància de les auditories.
2007
Signum, Núm. 3 (2007)  

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