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13 p, 481.1 KB |
Viabilitat de la incorporació de l'indicador NPS en l'entorn bibliotecari : Revisió d'ús i descripció d'una experiència
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Reyes Rodríguez, Antonia (Barcelona (Catalunya : Província). Diputació Provincial. Gerència de Serveis de Biblioteques) ;
Rey Martín, Carina (Universitat de Barcelona. Facultat d'Informació i Mitjans Audiovisuals) ;
Balagué, Núria (Universitat Autònoma de Barcelona. Servei de Biblioteques)
El Net Promotor Score (NPS) s'utilitza en els negocis per mesurar la disposició dels clients a recomanar el producte, servei o empresa en el seu conjunt als seus amics o companys. Introduït per Fred Reichheld el 2003, l'NPS pot respondre a la necessitat de les biblioteques de trobar mètodes fàcils i no treballosos per avaluar l'experiència dels clients. [...]
El Net Promoter Score (NPS) se utiliza en los negocios para medir la disposición de los clientes a recomendar el producto, servicio o empresa en su conjunto a sus amigos o colegas. Introducido por Fred Reichheld en 2003, el NPS puede responder a la necesidad de las bibliotecas de encontrar métodos fáciles y no trabajosos para evaluar la experiencia de los clientes. [...]
The Net Promoter Score (NPS) is used in businesses to measure customers' willingness to recommend the product, service or company as a whole to their friends and colleagues. Introduced by Fred Reichheld in 2003, the NPS could be the answer to the need that libraries have to evaluate customer experience using easy, non-labour-intensive methods. [...]
2021 -  https://dx.doi.org/10.1344/BiD2020.46.10
BiD : textos universitaris de biblioteconomia i documentació, Núm. 46 (2021)
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19 p, 816.8 KB |
Efectos de la asistencia en la búsqueda de empleo: una revisión sistemática para España
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Junquera, Álvaro F. (Universitat Autònoma de Barcelona. Departament de Sociologia)
Objetivos: este artículo realiza una revisión de la literatura sobre programas de asistencia en la búsqueda de empleo en España. Nos preguntamos qué intervenciones de este tipo han sido evaluadas, qué métodos se han usado y cuál es el efecto promedio que generan sobre el empleo y el empleo de larga duración. [...]
Objectives: This article reviews the literature on job search assistance programmes in Spain. We ask what interventions of this type have been evaluated, what methods have been used and what is the average effect they generate on employment and long-term employment. [...]
2023 - 10.24965/gapp.11259
Gestión y análisis de políticas públicas, 2023
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5 p, 189.0 KB |
Insight on how to assess and improve the response to the COVID-19 pandemic Reflexiones sobre cómo evaluar y mejorar la respuesta a la pandemia de COVID-19
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Martín-Moreno, José María (Universitat de València. Departament de Medicina Preventiva i Salut Pública, Ciències de l'Alimentació, Toxicologia i Medicina Legal) ;
Arenas, Alex (Universitat Rovira i Virgili. Departament d'Enginyeria Informàtica i Matemàtiques) ;
Bengoa, Rafael (Instituto de Salud y Estrategia. Bilbao) ;
Borrell i Thió, Carme (Institut d'Investigació Biomèdica Sant Pau) ;
Franco, Manuel (Department of Epidemiology. Johns Hopkins Bloomberg School of Public Health. Baltimore) ;
García-Basteiro, Alberto L. (Centro de Investigação em Saúde de Manhiça (CISM)) ;
Gestal, Juan (Universidade de Santiago de Compostela) ;
González López-Valcárcel, Beatriz (Universidad de Las Palmas de Gran Canaria) ;
Hernández Aguado, Ildefonso (Universidad Miguel Hernández de Elche) ;
Legido-Quigley, Helena (London School of Hygiene and Tropical Medicine and Saw Swee Hock School of Public Health. University of Singapore) ;
March, Joan Carles (Escuela Andaluza de Salud Pública) ;
Minué, Sergio (Escuela Andaluza de Salud Pública) ;
Muntaner, Carles (University of Toronto y Center for Urban Health Solucions. Li Ka Shing Knowledge Institute) ;
Vives-Cases, Carmen (Universitat d'Alacant)
The COVID-19 pandemic has hit Spain particularly hard, despite being a country with a developed economy and being praised for the robustness of its national health system. In order to understand what happened and to identify how to improve the response, we believe that an independent multi-disciplinary evaluation of the health, political and socio-economic spheres is essential. [...]
2022 - 10.1016/j.gaceta.2020.11.008
Gaceta sanitaria, Vol. 36 Núm. 1 (enero 2022) , p. 32-36
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13 p, 687.9 KB |
Recommendations for collection and integration of community-based testing and linkage to care data into national surveillance, monitoring and evaluation systems for HIV, viral hepatitis and sexually transmitted infections : results from the INTEGRATE Joint Action
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Fernández López, Laura (Institut Germans Trias i Pujol. Hospital Universitari Germans Trias i Pujol) ;
Klavs, Irena (National Institute of Public Health) ;
Conway, Anna (Institut Germans Trias i Pujol. Hospital Universitari Germans Trias i Pujol) ;
Kustec, Tanja (National Institute of Public Health) ;
Serdt, Mojca (National Institute of Public Health) ;
Baros, Sladjana (Institute of Public Health of Serbia "Dr Milan Jovanovic Batut") ;
Staneková, Danica Valkovičová (Slovak Medical University) ;
Lemsalu, Liis (National Institute for Health Development) ;
Wawer, Iwona (National AIDS Centre, The Agency of the Ministry of Health) ;
Wysocki, Piotr (National AIDS Centre, The Agency of the Ministry of Health) ;
Casabona-Barbarà, Jordi (Institut Germans Trias i Pujol. Hospital Universitari Germans Trias i Pujol) ;
Universitat Autònoma de Barcelona
National testing strategy, including monitoring and evaluation, is critical in responding to HIV, sexually transmitted infections, and viral hepatitis. Community-based voluntary counselling and testing contributes to early HIV diagnoses among key populations. [...]
2021 - 10.1186/s12879-021-06499-5
BMC Infectious diseases, Vol. 21 (september 2021)
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31 p, 1.5 MB |
Dynamic geographical accessibility assessments to improve health equity : Protocol for a test case in Cali, Colombia
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Cuervo, Luis Gabriel (Universitat Autònoma de Barcelona) ;
Jaramillo, Ciro (School of Civil and Geomatic Engineering, Universidad del Valle, Colombia) ;
Cuervo, Daniel (Iquartil SAS) ;
Martinez Herrera, Eliana (Universidad de Antioquia) ;
Hatcher Roberts, Janet (Brùyere Research Institute and Adjunct School of Epidemiology and Public Health, University of Ottawa) ;
Pinilla, Luis Fernando (Universidad de la Sabana) ;
Bula, Maria Olga (Egis Consulting) ;
Osorio, Lyda (Universidad del Valle) ;
Zapata, Pablo (Iquartil SAS) ;
Piquero Villegas, Felipe (Opportunities Amidst Uncertainty) ;
Ospina, Maria Beatriz (Queen's University, Canada) ;
Villamizar, Carmen Juliana (Johns Hopkins Bloomberg School of Public Health)
2022 - 10.12688/f1000research.127294.1
2 documentos
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50 p, 1.2 MB |
IgE allergy diagnostics and other relevant tests in allergy, a World Allergy Organization position paper
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Ansotegui Zubeldia, Ignacio Javier (Hospital Quironsalud Bizkaia) ;
Melioli, Giovanni (Humanitas University, Pieve Emanuele) ;
Canonica, G. Walter (Humanitas University) ;
Caraballo, Luis (University of Cartagena, Cartagena, Colombia) ;
Villa, Elisa (Azienda Sanitaria Locale di Vercelli) ;
Ebisawa, Motohiro (Sagamihara National Hospital (Japó)) ;
Passalacqua, Giovanni (University of Genoa) ;
Savi, Eleonora (Ospedale Civile, Gossolengo) ;
Ebo, Didier (University Hospital Antwerp (Bèlgica)) ;
Gómez, R. Maximiliano (Universidad Católica de Salta) ;
Luengo Sánchez, Olga (Hospital Universitari Vall d'Hebron) ;
Oppenheimer, John J. (Pulmonary & Allergy Associates, Denville) ;
Jensen-Jarolim, Erika (Medical University Vienna) ;
Fischer, David A. (Fischer Medicine Professional Corporation) ;
Haahtela, Tari (Skin and Allergy Hospital) ;
Antila, Martti (Clínica de Alergía, Sorocaba) ;
Bousquet, Jean (CHU Montpellier) ;
Cardona, Victoria (Hospital Universitari Vall d'Hebron) ;
Chiang, Wen Chin (Mount Elizabeth Medical Centre) ;
Demoly, Pascal (Sorbonne Université) ;
DuBuske, Lawrence M. (Immunology Research Institute of New England) ;
Ferrer Puga, Marta (Clínica Universidad de Navarra) ;
Gerth van Wijk, Roy (Erasmus MC, Sector Allergologie) ;
González Díaz, Sandra Nora (Universidad Autónoma de Nuevo León (Mèxic)) ;
Gonzalez-Estrada, Alexei (Mayo Clinic) ;
Jares, Edgardo (Femeca Femedica) ;
Kalpaklioğlu, Ayse Füsun (Kirikkale Universitesi) ;
Kase Tanno, Luciana (Hospital Sírio LibanêsSão Paulo) ;
Kowalski, Marek L. (Medical University of Łódź) ;
Ledford, Dennis K. (University of South Florida College of Medicine) ;
Monge Ortega, Olga Patricia (Hospital San Juan de Dios (San José, Costa Rica)) ;
Morais Almeida, Mário (Hospital CUF-Descobertas) ;
Pfaar, Oliver (University Hospital of Giessen and Marburg (Alemanya)) ;
Poulsen, Lars K. (Gentofte University Hospital) ;
Pawankar, Ruby (Nippon Medical School) ;
Renz, Harald E. (University Hospital GI & MR GmbH) ;
Romano, Antonino G. (Stallergenes) ;
Rosário Filho, Nelson A. (University of Parana) ;
Rosenwasser, Lanny (University of Missouri at Kansas City) ;
Sánchez Borges, Mario A. (Centro Médico Docente La Trinidad, Caracas) ;
Scala, Enrico (Istituto Dermopatico dell'Immacolata) ;
Senna, Gian-Enrico (Ospedale Civile Maggiore) ;
Sisul, Juan Carlos (Allergy & Asthma Institute, Asunción) ;
Tang, Mimi L. K. (Royal Children's Hospital) ;
Thong, Bernard Yu-Hor (Tan Tock Seng Hospital) ;
Valenta, Rudolf (Sechenov First Moscow State Medical University) ;
Wood, Robert A. (Johns Hopkins Hospital) ;
Zuberbier, Torsten (Campus Charite Mitte) ;
Universitat Autònoma de Barcelona
Currently, testing for immunoglobulin E (IgE) sensitization is the cornerstone of diagnostic evaluation in suspected allergic conditions. This review provides a thorough and updated critical appraisal of the most frequently used diagnostic tests, both in vivo and in vitro. [...]
2020 - 10.1016/j.waojou.2019.100080
The World Allergy Organization Journal, Vol. 13 (february 2020)
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7 p, 131.8 KB |
Mainstreaming impact evaluation in nature conservation
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Baylis, Kathy (University of Illinois. Department of Agricultural and Consumer Economics) ;
Honey-Rosés, Jordi (University of British Columbia. School of Community and Regional Planning) ;
Börner, Jan (Center for International Forestry Research, CIFOR (Bonn, Alemanya)) ;
Corbera, Esteve (Universitat Autònoma de Barcelona. Institut de Ciència i Tecnologia Ambientals) ;
Ezzine-de-Blas, Driss (Center International en Recherche Agronomique pour le Développement, CIRAD (Montpellier, França)) ;
Ferraro, Paul J. (Georgia State University. Andrew Young School of Policy Studies. Department of Economics) ;
Lapeyre, Renaud (Institut du développement durable et des relations internationales, IDDRI (Paris, França)) ;
Persson, U. Martin (University of Technology (Göteborg, Suècia). Department of Energy & Environment) ;
Pfaff, Alex (Duke University. Sanford School of Public Policy) ;
Wunder, Sven (Center for International Forestry Research, CIFOR (Rio de Janeiro, Brasil))
An important part of conservation practice is the empirical evaluation of program and policy impacts. Understanding why conservation programs succeed or fail is essential for designing cost-effective initiatives and for improving the livelihoods of natural resource users. [...]
2016 - 10.1111/conl.12180
Conservation letters, Vol. 9 issue 1 (Jan. 2016) , p. 58-64
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26 p, 473.7 KB |
Derecho a la calidad : evaluación de la formación permanente en el sector de la educación infantil en España
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Pineda i Herrero, Pilar (Universitat Autònoma de Barcelona. Departament de Pedagogia Sistemàtica i Social) ;
Moreno Andrés, Maria Victoria (Universitat Autònoma de Barcelona. Departament de Pedagogia Sistemàtica i Social) ;
Úcar, Xavier (Universitat Autònoma de Barcelona. Departament de Pedagogia Sistemàtica i Social) ;
Belvis Pons, Esther (Universitat Autònoma de Barcelona. Departament de Pedagogia Sistemàtica i Social)
La Educación Infantil es una etapa clave como puerta de entrada al sistema educativo y base para el desarrollo físico, social, afectivo y moral de los niños y niñas de 0 a 6 años. Recibir una educación de calidad es un derecho de los niños y niñas, que por motivos evolutivos se hace aun más patente en las primeras edades. [...]
The pre-school education is a key stage as an entrance door to the educative system and as a base for physical, social, affective and moral development of children from 0 to 6 years old. A good pre-school education is a children's right, and needs professionals who have a solid and updated training. [...]
2008
Revista de educación (Madrid), Núm. 347 (2008) , p. 101-126
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