Themes:
1- How entrepreneurs see unexploited business opportunities?
2- What are the types of innovation?
3- How do we measure performance in SMEs?
4- How do we measure efficiency in service industries?
5- Is the productivity concept applicable to tourism?
6- Do specific mergers result in improved performance?
7- What is the impact on profits of efficiency and productivity changes?
8- How do we benchmark firms’ performance?
9- Are the improvements in quality in line with efficiency and profitability?
References:
- Carton, R. B. and C. W. Hofer (2006), Measuring Organizational Performance. Metrics for Entrepreneurship and Strategic Management Research, Edward Elgar.
- Fried, H.O., C.A.K. Lovell and S.S. Schmidt (2008), The Measurement of Productive Efficiency and Productivity Growth, Oxford Un. Press.
- Tidd, J. and J. Bessant (2009), Managing Innovation. Integrating Technological, Market and Organizational Change, 4th edition, Wiley.
