The key actor : A qualitative study of patient participation in the handover process in Europe - Flink, Maria (Department of Social Work. Karolinska University Hospital) ; Hesselink, Gijs (Radboud University Medical Centre. Scientific Institute for Quality of Healthcare) ; Pijnenborg, Loes (Department on Quality and Safety. St. Antonius Hospital) ; Wollersheim, Hub (Scientific Institute for Quality of Healthcare (IQ Healthcare). Radboud University Nijmegen Medical Centre) ; Vernooij-Dassen, Myrra (Radboud University Medical Centre) ; Dudzik-Urbaniak, Ewa (National Center for Quality Assessment in Health Care) ; Orrego, Carola (Universitat Autònoma de Barcelona. Institut Universitari Avedis Donabedian) ; Toccafondi, Giulio (Clinical Risk Management and Patient Safety Centre) ; Schoonhoven, Lisette (Faculty of Health Sciences. University of Southampton) ; Gademan, Petra J. (Primary Health Care, Utrecht Area) ; Johnson, Julie K. (Centre for Clinical Governance Research. University of New South Wales) ; Oḧlén, Gunnar (Quality and Patient Safety. Karolinska University Hospital) ; Hansagi, Helen (Karolinska Institutet (Estocolm, Suècia). Department of Clinical Neuroscience) ; Olsson, Mariann (Department of Social Work. Karolinska University Hospital) ; Barach, Paul (Department of Health Studies. University of Stavanger)