Public service innovation and multiple institutional logics : the case of hybrid social enterprises providers of health and wellbeing
Vickers, Ian (Middlesex University Business School. Centre for Enterprise and Economic Development Research)
Lyon, Fergus (Middlesex University Business School. Centre for Enterprise and Economic Development Research)
Sepulveda, Leandro (Middlesex University Business School. Centre for Enterprise and Economic Development Research)
McMullin, Caitlin (University of Birmingham. School of Government & Society)

Data:	2017
Resum:	Public sector organisations are confronted with growing health and social care needs in combination with severe resource constraints, prompting interest in innovative responses to such challenges. Public service innovation is poorly understood, particularly where innovators must navigate between the norms, practices and logics of public, private and civil society sectors. We contribute to the understanding of how innovating hybrid organisations are able to creatively combine co-existing logics. Case study evidence from newly established social enterprise providers of health and wellbeing services in England is utilised to examine how innovations are shaped by (i) an incumbent state or public sector logic, and two 'challenger' logics relating to (ii) the market and increasing competition; and (iii) civil society, emphasising social value and democratic engagement with employees and service users. The analysis shows how a more fluid and creative interplay of logics can be observed in relation to specific strategies and practices. Within organisations, these strategies relate to the empowerment of staff to be creative, financial management, and knowledge sharing and protection. The interplay of logics shaping social innovation is also found in relationships with key stakeholders, notably public sector funders, service users and service delivery partners. Implications are drawn for innovation in public services and hybrid organisations more broadly.
Nota:	Background of INCASI Project H2020-MSCA-RISE-2015 GA 691004. WP1: Compilation
Drets:	Aquest document està subjecte a una llicència d'ús Creative Commons. Es permet la reproducció total o parcial, la distribució, la comunicació pública de l'obra i la creació d'obres derivades, fins i tot amb finalitats comercials, sempre i quan es reconegui l'autoria de l'obra original.
Llengua:	Anglès
Document:	Article ; recerca ; Versió publicada
Matèria:	Public service ; Institutional logics ; Hybrid organisations ; Social enterprise ; Social innovation
Publicat a:	Research Policy, 12 September (2017) , ISSN 1873-7625

DOI: 10.1016/j.respol.2017.08.003

14 p, 497.2 KB

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