Comparing the risk management approaches and practices in two European academic libraries
Balagué, Núria (Universitat Autònoma de Barcelona. Servei de Biblioteques)
Saarti, Jarmo (University of Eastern Finland Library)

Date:	2020
Abstract:	The globalization and digitalization of the service provision in libraries has meant that risk management has become a crucial part of the work and management of the library. At the same time, the libraries are increasingly accessing outsourced services in the digital world with technology that develops so fast to be provided to users that seem to demand more than maybe ever before in human history. These all set high standards for the risk management and prevention. The adoption of a quality management system is a strategic decision for an organization that can help it to improve its overall performance and provide a sound basis for sustainable development initiatives. Our paper compares two different risk analysis approaches, the first implemented in the Universitat Autonoma Barcelona and the other in the University of Eastern Finland.
Rights:	Tots els drets reservats.
Language:	Anglès
Document:	Article ; recerca ; Versió publicada
Subject:	Academic libraries ; Risk management ; Quality management ; Risk assessment ; Benchmarking ; Biblioteques universitàries ; Gestió de riscos ; Servei de Biblioteques ; Universitat Autònoma de Barcelona
Published in:	Qualitative and Quantitative Methods in Libraries, Vol. 9 Núm. 2 (2020) , p. 257-270, ISSN 2241-1925

Adreça original: https://www.qqml-journal.net/index.php/qqml/article/view/620

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