Self-defence against carbon footprint evidence : how employees of destination management and marketing organisations cope with conflicting environmental and economic data
Torres Delgado, Anna (Universitat de Barcelona. Departament de Geografia)
Font, Xavier (University of Surrey. School of Hospitality and Tourism Management)
Oliver-Solà, Jordi (Universitat Autònoma de Barcelona. Institut de Ciència i Tecnologia Ambientals)

Date:	2024
Description:	14 pàg.
Abstract:	We use motivational theories of self-defence to explain how employees of destination management and marketing organisations experience carbon footprint data as a threat. A three-stage study, with a total of 186 employees of destination management and marketing organisations, shows few instances of consonant evaluation of sustainability data that lead to conceptual or instrumental use of indicators. Instead, dissonant cognitive evaluations result in the symbolic engagement and misuse of data to justify previous decisions, promote incremental change and delay sustainability actions. Greater levels of identification with the industry explain cognitive dissonance resulting in moral disengagement, through advantageous comparison, moral justification, and the downplaying, discrediting and disregarding of data.
Grants:	European Commission 890281
Note:	Unidad de excelencia María de Maeztu CEX2019-000940-M
Rights:	Aquest document està subjecte a una llicència d'ús Creative Commons. Es permet la reproducció total o parcial, la distribució, la comunicació pública de l'obra i la creació d'obres derivades, fins i tot amb finalitats comercials, sempre i quan es reconegui l'autoria de l'obra original.
Language:	Anglès
Document:	Article ; recerca ; Versió publicada
Subject:	Cognitive dissonance theory ; Moral disengagement ; Organisational identification ; Self-identity ; Sustainability indicators ; Tourism policy
Published in:	Annals of Tourism Research, Vol. 104 (January 2024) , art. 103722, ISSN 0160-7383

DOI: 10.1016/j.annals.2023.103722

14 p, 1.6 MB

The record appears in these collections:
Research literature > UAB research groups literature > Research Centres and Groups (research output) > Experimental sciences > Institut de Ciència i Tecnologia Ambientals (ICTA)
Articles > Research articles
Articles > Published articles