Validation of a Questionnaire to Assess the Usability of and User Experience with Mobile Health Applications
De Dios, Anna (Institut de Recerca Sant Pau)
Real, J. (Hospital de la Santa Creu i Sant Pau (Barcelona, Catalunya))
Meza, Claudia (Vall d'Hebron Institut de Recerca (VHIR))
Borrás Santos, Alícia (Hospital de la Santa Creu i Sant Pau (Barcelona, Catalunya))
Collado-Borrell, Roberto (Hospital General Universitario Gregorio Marañón)
Escudero-Vilaplana, Vicente (Hospital General Universitario Gregorio Marañón)
Gomis-Pastor, Mar (Institut de Recerca Sant Pau)
Universitat Autònoma de Barcelona

Fecha:	2024
Resumen:	Background/objectives: The growing use of mobile health (mHealth) applications needs reliable tools to assess their usability and user experience in clinical practice to improve the digital health (eHealth) interventions and ensure engagement, as higher engagement is often linked to increased efficacy of healthcare interventions. This study aimed to validate the patient Satisfaction and Usability with APPs questionnaire (pSUAPP), a multidimensional tool designed for the comprehensive assessment of mHealth applications, particularly for the integrated follow-up of patients with chronic diseases. Methods: A validation study was conducted between August and December 2022 with 85 participants from two hospitals in Spain, who completed the pSUAPP questionnaire, comprising 27 Likert-like items across four dimensions: first contact, registration, features and overall experience, and 1 open question. The questionnaire was validated by a panel of 11 experts and further assessed for psychometric properties. Results: The mean pSUAPP score was 79. 0 (SD = 12. 0), indicating high usability and positive user experience, with the highest scores in the 'features' dimension. The pSUAPP demonstrated moderate correlation with the System Usability Scale (SUS) and high reliability (Cronbach's alpha and omega t.
Derechos:	Aquest document està subjecte a una llicència d'ús Creative Commons. Es permet la reproducció total o parcial, la distribució, la comunicació pública de l'obra i la creació d'obres derivades, fins i tot amb finalitats comercials, sempre i quan es reconegui l'autoria de l'obra original.
Lengua:	Anglès
Documento:	Article ; recerca ; Versió publicada
Materia:	Comprehensive healthcare ; Healthcare application ; Mhealth ; Mobile health ; Patient satisfaction ; Surveys and questionnaires ; User experience ; User-centred design
Publicado en:	Healthcare, Vol. 12 Núm. 23 (december 2024) , p. 2328, ISSN 2227-9032

DOI: 10.3390/healthcare12232328
PMID: 39684949

12 p, 1.1 MB

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Documentos de investigación > Documentos de los grupos de investigación de la UAB > Centros y grupos de investigación (producción científica) > Ciencias de la salud y biociencias > Institut de Recerca Sant Pau
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