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Pàgina inicial > Llibres i col·leccions > Capítols de llibres > RisolviOnline, médiateur du net and internet Ombudsmann : |
Publicació: | Barcelona Huygens 2011 |
Resum: | This paper aims at monitoring the evolution of three European ODR providers that were studied in our previous paper "Mediation for B2C Disputes: Results of a Study of Three European ODR Providers". We focus on quantitative data such as the number of disputes managed, their type and their nature for 2007, 2008 and 2009 to see if any development has taken place. The question of whether the world financial crisis has affected these institutions and some facts in this respect are presented, as well as other issues such as the specialization of the organisation for the success of the service. Finally, future European and worldwide challenges are mentioned with regard to online dispute resolution (ODR) evolution. |
Drets: | Tots els drets reservats. |
Llengua: | Anglès |
Col·lecció: | IDT series ; 7 |
Document: | Capítol de llibre |
Matèria: | ODR provider ; Mediation ; E-commerce ; RisolviOnline ; Médiateur du Net ; Internet Ombudsmann ; ECC-Net |
Publicat a: | Proceedings of the International Workshop Online Dispute Resolution : ODR Workshop'10 : in conjunction with the 23rd International Conference on Legal Knowledge and Information Systems (JURIX 2010), 2011, p. 13-26 |
17 p, 118.7 KB |