Consumedia. Functionalities, emotion detection and automation of services in a ODR Platform
Suquet Capdevila, Josep 
(Universitat Autònoma de Barcelona. Institut de Dret i Tecnologia)
Casanovas, Pompeu (Universitat Autònoma de Barcelona. Institut de Dret i Tecnologia)
Binefa i Valls, Xavier (Universitat Pompeu Fabra)
Martínez, Oriol (Universitat Pompeu Fabra)
Ruiz, Adrià (Universitat Pompeu Fabra)
Ceballos, Jordi (Informática y Comunicaciones Avanzadas)
| Imprint: |
Berlin : Springer, 2014 |
| Abstract: |
This paper presents a legal and technological approach to online mediation. It shows the technologies that are usually employed in this field and presents the prototype of Consumedia, an online mediation platform, as well as its functionalities and technological architecture. Moreover, it uncovers the technology implemented as regards the recognition of emotions in the mediation room. Furthermore, it considers that an online mediation platform may au-tomatically provide the parties with all the required documentation of the process. Thus, it unveils the documents that an online mediation platform should automatically provide to the disputants. |
| Grants: |
Ministerio de Ciencia e Innovación IPT-2011-1015-430000
Ministerio de Economía y Competitividad DER2012-39492-CO2-01
|
| Rights: |
Aquest material està protegit per drets d'autor i/o drets afins. Podeu utilitzar aquest material en funció del que permet la legislació de drets d'autor i drets afins d'aplicació al vostre cas. Per a d'altres usos heu d'obtenir permís del(s) titular(s) de drets.  |
| Series: |
Lecture notes in computer science ; 8929 |
| Document: |
Capítol de llibre |
| Subject: |
Online mediation ;
ODR ;
Emotion detection ;
Ontologies ;
Automation ;
Documents ;
Phases ;
B2B ;
B2C |
| Published in: |
AI Approaches to the complexity of legal systems, 2014, p. 247-260, ISBN 978-3-662-45960-7 |
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Record created 2016-12-01, last modified 2026-01-05
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